What happened:
[ A short plain language explanation of what happened. Include details about who, what where, and when. ]
What’s supposed to happen:
[ Explain the normal process. ]
[ What agencies, people, systems, etc. usually handle this situation? Who’s responsible for the next step? ]
[ What are you responsible for? ]
[ It’s also helpful to remind voters that how you run elections is determined by law. ]
What’s happening next:
[ Start by indicating the seriousness of this event. If a routine process is changing or being omitted, explain if this is typical or unprecedented. ]
[ If you have agency over the situation, what are you doing about it? If you don’t have agency over the situation, who is doing something about this? ]
[ Where can the voter find more information? ]
[ When can the voter expect that you’ll have more information? ]
